Shipping policy

Overview

At High Mowing Organic Seeds, we are committed to delivering quality seeds, plants, and garden supplies in a timely and secure manner. This Shipping Policy outlines our shipping procedures, estimated delivery times, and important information regarding order fulfillment.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

During peak gardening seasons, holidays, promotional events, or periods of high order volume, processing times may be extended.

Customers will receive an order confirmation email after placing an order and a shipping confirmation email once the order has been dispatched.

Shipping Destinations

We currently ship to locations within the United States and selected regions where shipping services are available.

Certain products may be subject to shipping restrictions based on local regulations, climate conditions, or carrier limitations.

Estimated Delivery Times

Estimated delivery times are as follows:

Standard Shipping: 3–7 business days
Extended Delivery Areas: 7–14 business days

Delivery times are estimates only and may vary depending on weather conditions, carrier delays, seasonal demand, inventory availability, or other circumstances beyond our control.

Shipping Costs

Shipping charges are calculated during checkout and are based on factors such as:

Delivery destination
Package size and weight
Shipping method selected

Any applicable shipping fees will be displayed before the customer completes the purchase.

Live Plants and Seasonal Products

Because many of our products are living plants, seeds, or seasonal gardening items, shipping schedules may occasionally be adjusted to help ensure product quality during transit.

Certain items may only be shipped during appropriate planting or growing seasons.

Order Tracking

When available, tracking information will be sent via email once an order has shipped.

Customers may use the tracking number provided by the carrier to monitor the status of their shipment.

Please allow sufficient time for tracking updates to appear after shipment.

Delivery Issues

If your package is delayed, lost, damaged, or arrives with missing items, please contact our customer service team as soon as possible.

To assist with the investigation, we may request:

Order number
Photographs of damaged items or packaging
Additional delivery details

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

High Mowing Organic Seeds is not responsible for delays, lost shipments, or additional costs resulting from incorrect or incomplete addresses provided by the customer.

Returned Packages

Packages returned due to incorrect addresses, failed delivery attempts, or refusal of delivery may be subject to additional shipping charges before reshipment.