Refund policy

Overview

At High Mowing Organic Seeds, customer satisfaction is important to us. We strive to provide high-quality seeds, plants, and garden supplies. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Eligibility for Returns

Customers may request a return within 14 days of receiving their order, provided that the item meets the following conditions:

The item is unused and in its original condition.
The product remains in its original packaging.
Proof of purchase or order confirmation is provided.
The item is eligible for return under the terms outlined in this policy.

Non-Returnable Items

Due to the nature of certain products, the following items cannot be returned:

Opened seed packets.
Live plants that have been planted, transplanted, or improperly cared for after delivery.
Perishable products.
Customized or special-order items.
Products damaged due to misuse, neglect, or improper storage by the customer.

Damaged or Incorrect Orders

Please inspect your order immediately upon delivery.

If you receive a damaged, defective, or incorrect item, contact our customer service team within 48 hours of delivery. We may request photographs and order details to assist in resolving the issue quickly.

Return Process

To initiate a return, please contact us at:

High Mowing Organic Seeds

706 Hampton Meadows
Lawrence, MA 01840
United States

Phone: 978-332-5041

Email: admin@organicgardensale.com

Please do not return any item without receiving return instructions from our customer service team.

Refunds

Once the returned item has been received and inspected, we will notify you regarding the approval or rejection of your refund.

Approved refunds will be issued to the original payment method used during the purchase. Processing times may vary depending on your financial institution or payment provider.